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Orders require 24-72 hours to process.

Orders placed after 11am PST will be processed the following business day.

Products shipped via ground for cost savings unless expedited shipping is specified.

Allografts come via overnight shipping on dry ice. No Monday delivery.

Allografts and exosomes arrive on dry ice and must stay frozen until use.
Medical freezers are available and allow tissues to be stored for up to 2 years before expiring.

Payment in full due prior to shipping.

Due to the nature of the products we provide, federal regulations do not permit returns.

All sales final.